Many of our clients are not aware of the great extent to which market research telephone interviewing is outsourced because they misunderstand what outsourcing is. Basically, outsourcing market research is having another organization do some of the work. This is not to be confused with "offshoring" which means you might have an organization outside of the US (if you are in the USA) do your work. Usually, this is to take advantage of the comparative advantage of labor rates outside the USA.
At Research 13 we can help you to manage your outsourcing. Sometimes outsourcing can be done to improve the speed and "triple check" the quality of the research being performed. Additionally, you should realize that many market reserach firms that you may think are local are actually already "outsourcing" your job to another state and following a "don't ask don't tell" policy. If you don't ask, they don't tell you.
To get more information on how to outsource properly to make your next project a success please contact us. Not surprising to many of you who are quality oriented, when we educate our clients on outsourcing, most choose to have us handle the project internally.